CLEAR BUYER PROTECTION POLICY

Refund, Delivery & Cancellation Policy

At Theory Of Everything (theoryofeverything.co.in), we stand behind every digital download and agency service we deliver.

1. Instant Digital Products (PDFs, Asset Bundles & Templates)

Instant Access: Once Razorpay/UPI/Card payment succeeds, your download link is unlocked immediately on the order confirmation screen and delivered to your billing email + My Account → Downloads.
Non-Returnable Nature: Because downloadable digital files cannot be returned once accessed, digital orders are generally final once downloaded.
100% Refund Guarantee for Technical Issues: If a purchased file fails to download, arrives corrupted, is missing a promised asset, or if you experienced a duplicate charge, contact us within 7 days at theoryofeverything06@gmail.com or WhatsApp +91 82799 27010 with your Order ID. We will either fix delivery immediately or issue a full 100% refund within 5–7 business days to your original payment method.

Before Kickoff: Full 100% refund if cancelled within 24 hours before design/onboarding work starts.
In-Progress Milestones: Once work has commenced, refunds are prorated based on uncompleted project milestones agreed in your WhatsApp/email proposal.
Support: Direct resolution within 24 hours via our Contact page.